Returns Policy

We take product quality very seriously and we are dedicated to delivering the best marine safety products. All TeamO lifejackets come with a three year manufacturer's warranty.

If for any reason you are unhappy with your purchase please contact us by email at info@teamomarine.com and we will reply as quickly as possible to help solve the problem.

CUSTOMERS RETURNING GOODS

The seller will only accept goods being returned by customers if prior consent has been given by the seller. In the event of wishing to return goods customers must contact the seller to obtain a 'goods return note number' that must then be attached in an appropriate manner to the goods. The seller reserves the right to refuse to accept goods being returned by a buyer. In cases where the seller does agree to accept a return the seller reserves the right to charge a handling fee not exceeding 50% based on the invoice price of the goods.

Excluding circumstances where goods are being returned for the reason of damage or are subject to warrantee claim, goods being returned to the seller must arrive in a condition that allows them to be re-sold. In the event that returned goods are not in good condition the seller reserves the right to withdraw any agreement for credit with the buyer or to charge a handling fee.

Very Comfortable

I looked at a lot of different life vest and found these to be the most comfortable life jackets and with the option of being towed correctly was on obvious choice. Been very happy with the life jackets.

Offshore 170N

Fits very well, I was able to make all the adjustments necessary to fit me. The instructions are good so read them. I have not deployed the jacket yet. I also have worked out how to attach the MOB1. The tether works as expected and attaches to the jack lines with the clips. All in all, I am very pleased and recommend buying this life jacket.

Good choice

Would prefere any EU shop, customs and Vat procedure is boring :)

Excellent lifejacket

I purchased this life jacket in January and, although I have (fortunately) not had the opportunity to use it in a real emergency, I have used it several times. The materials and workmanship are excellent and the jacket is very comfortable to wear, despite being an offshore jacket, which is bulkier than many other “coastal” items (the jacket has a light, a built-in hood and can easily accommodate a PLB). For a more in-depth analysis, look for the Yachting Monthly review published in 2022.
There are only two “issues”: the backtow system does not appear to be all that easy to be repacked if the jacket has been activated and the system deployed. The manual is not very clear on this and the videos on the TemO website refer to older and different versions. I hope TeamO will address this by publishing an updated video for the current system. Otherwise, it would probably be a wise idea to open the jacket and record a video showing how the system is packed for future reference.
The second issue is due to Brexit: if, like me, you plan to buy this life jacket from abroad, be prepared to pay very high customs duties. It's not TeamO's fault, clearly (they seem to try to keep prices low), but if you end up paying 30% more than the listed price, other products might become more interesting. Of course, you'll have to give up the backtow system as TeamO is the only manufacturere to offer a similar solution.

I had a chance to use my new vest this October on 14 days offshore sail. It fits very well no problem to wear it many hours and the materials seems good and durable. Considering my heigh almost 2m i would appreciate even longer straps between legs (always easy to shorten than other way). I haven't fall over yet but once it happens, I will write the second part of review.

Returns Policy

We let our customers speak for us: