Returns Policy
We take product quality very seriously and we are dedicated to delivering the best marine safety products. All TeamO lifejackets come with a three year manufacturer's warranty.
If for any reason you are unhappy with your purchase please contact us by email at info@teamomarine.com and we will reply as quickly as possible to help solve the problem.
CUSTOMERS RETURNING GOODS
The seller will only accept goods being returned by customers if prior consent has been given by the seller. In the event of wishing to return goods customers must contact the seller to obtain a 'goods return note number' that must then be attached in an appropriate manner to the goods. The seller reserves the right to refuse to accept goods being returned by a buyer. In cases where the seller does agree to accept a return the seller reserves the right to charge a handling fee not exceeding 50% based on the invoice price of the goods.
Excluding circumstances where goods are being returned for the reason of damage or are subject to warrantee claim, goods being returned to the seller must arrive in a condition that allows them to be re-sold. In the event that returned goods are not in good condition the seller reserves the right to withdraw any agreement for credit with the buyer or to charge a handling fee.